KING SCOOPERS PRIVACY POLICY

King Scoopers LLC (“King Scoopers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, become a customer, communicate with us, or use our services.

1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Telephone number

  • Service and billing address

  • Information about your property, pets, gates, and service preferences

  • Communications you send to us

  • Quote requests and service history

  • Billing and transaction information

  • Information submitted through our website, forms, scheduling systems, or customer portal

Payment card information may be collected and processed by our third-party payment processors. King Scoopers does not necessarily directly store complete payment card information.

We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, referring pages, and website usage information through cookies and similar technologies.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Provide and manage pet waste removal and related services

  • Create and manage your customer account

  • Schedule and complete services

  • Process payments

  • Send appointment, service, billing, and account notifications

  • Respond to questions and customer service requests

  • Provide quotes and requested information

  • Improve our website, services, and customer experience

  • Send promotional or marketing communications where permitted

  • Prevent fraud and protect our business

  • Comply with applicable laws and legal obligations

3. TEXT MESSAGES AND PHONE COMMUNICATIONS

If you provide your telephone number to King Scoopers, we may use it to communicate with you regarding quotes, appointments, upcoming services, arrival notifications, completed services, account information, billing, customer support, and other communications related to your relationship with King Scoopers.

Where required, marketing or promotional text messages will be sent only with appropriate consent.

Consent to receive marketing text messages is not a condition of purchasing our services.

Message frequency may vary. Message and data rates may apply.

You may opt out of applicable text messages by replying STOP. You may contact us for assistance regarding your communications preferences.

Federal rules recognize consumers' ability to revoke consent to texts, including through commonly recognized responses such as STOP, CANCEL, END, REVOKE, OPT OUT, or UNSUBSCRIBE. 

4. HOW WE SHARE INFORMATION

King Scoopers may share information with trusted service providers when reasonably necessary to operate our business. These may include companies that provide:

  • Customer relationship management and scheduling

  • Payment processing

  • Website hosting

  • Email and text messaging

  • Marketing and advertising

  • Accounting and bookkeeping

  • Analytics and other business technology services

These providers may process information on our behalf to provide their services.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect King Scoopers, our customers, or others.

King Scoopers does not sell or rent customer phone numbers or SMS consent information to third parties for their own marketing purposes. SMS consent and opt-in information will not be shared with third parties or affiliates for their marketing purposes.

5. PAYMENT INFORMATION

Payments may be processed through third-party payment processors. Payment processors maintain their own privacy and security practices.

King Scoopers may receive transaction information necessary to manage your account, such as payment status, transaction amount, payment date, and limited payment-method information.

6. COOKIES AND WEBSITE TECHNOLOGY

Our website may use cookies and similar technologies to operate the website, understand how visitors interact with it, remember preferences, measure performance, and support advertising or marketing activities.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Florida law also imposes requirements concerning the protection of certain personal information and responses to qualifying data breaches. 

8. DATA RETENTION

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and otherwise operate our business.

9. YOUR PRIVACY CHOICES

You may contact King Scoopers to request that we update or correct certain personal information we maintain about you or to ask questions about how your information is handled.

You may also unsubscribe from marketing emails using the unsubscribe instructions provided in those communications and opt out of applicable text communications as described above.

Additional privacy rights may apply depending on applicable law.

10. CHILDREN'S PRIVACY

Our services and website are intended for adults seeking pet waste removal and related services. We do not knowingly collect personal information online from children under 13 for purposes of providing our services.

11. THIRD-PARTY SERVICES AND LINKS

Our website or communications may contain links to third-party websites or use third-party platforms and services.

Those companies maintain their own privacy policies and practices. King Scoopers is not responsible for the privacy practices of third-party websites or services.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal requirements.

When changes are made, we may update the effective date shown at the top of this policy.

13. CONTACT US

If you have questions about this Privacy Policy or how King Scoopers handles personal information, please contact us:

King Scoopers LLC
Wesley Chapel, Florida
Email: info@kingscoopers.net
Website: kingscoopers.net